Data protection

Th10 Privacy Policy — How Your Information Is Protected

Th10 takes the protection of your personal information very seriously. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
SSL Encryption protection
0 Sale of Data to Third Parties
24/7 Security Monitoring
100% Data transparency

In brief: th10 respects your privacy. We only collect the information necessary to provide our services, never sell it to third parties, and keep your data secure using industry-standard protection.

1 Introduction

Th10 (https://th10.biz) is a trusted online betting platform serving users in Bangladesh. This Privacy Policy explains what information we collect when you use our website or services, how that information is used, and what rights you have.

By registering or using the th10 platform, you are considered to have read and agreed to this Privacy Policy. We are committed to keeping your personal information secure and confidential at all times. th10 believes transparency is the foundation of trust — which is why we lay everything out clearly.

💡 This Privacy Policy of th10 Terms & Conditions-read together with this document for the full picture.

2 What data is collected

Th10 collects only the minimum information necessary to provide its services. We never ask for data we don't need. A full list of what we collect is provided below:

Data Type Example Mandatory?
Identity Information Full name, date of birth, National ID number Yes (KYC)
Contact Information Mobile number, email address Yes
Financial Information Mobile banking number and transaction history Yes (for payments)
Device & technical information IP address, browser, and device type Automatic
Usage information Betting history, login times, preferred games Automatic
Verification Documents NID copy, passport photo During KYC only
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Th10 never stores your full bank account details, credit card numbers, or PINs. All financial transactions are processed exclusively through the relevant mobile banking services.

3 How We Collect Your Data

Th10 collects your information in several ways. Each method is described below:

  • Directly from you: Information you provide directly when filling out the registration form, completing KYC verification, contacting support, or updating your profile.
  • Automatically: When you use the th10 website, cookies, log files, and analytics tools automatically collect certain technical information.
  • From third parties: Transaction confirmation details are received from payment processing services (bKash, Nagad, Rocket).
  • From identity verification providers: Where verification against the Bangladesh Election Commission database is required, only a limited set of information is cross-checked.

Under th10's Privacy Policy, you are informed before any data is collected and your consent is obtained where required. We never collect personal information without your knowledge.

4 Purpose of data use

Th10 uses the data it collects for specific purposes only. It is never used beyond what is stated below:

  • Account creation, verification, and management.
  • Processing deposits and withdrawals.
  • To deliver betting services and calculate bet outcomes.
  • Sending bonus and promotional offers (to consenting members only).
  • Providing customer support and technical assistance.
  • Anti-money laundering and fraud detection.
  • Fulfilling legal obligations.
  • Improving the platform and enhancing user experience.

Important: th10 never sells your information to advertisers or uses it for profiling. Your data is used solely to provide our services and maintain security.

5 Data Sharing Policy

Th10 does not sell or rent your data to any third party. However, limited information may be shared in specific circumstances:

Shared With Why share How much data
Payment processors To process transactions Transaction data only
Identity verification To complete KYC Full name and ID number
Law enforcement agencies Court order or legal obligation As required by order
Technology partners For platform operations Encrypted Technical Data

Every party listed above is bound by th10's confidentiality agreement and may not use your information for their own purposes.

6 Cookies Policy

Th10's website uses cookies to enhance your browsing experience and save you the hassle of logging in repeatedly. Cookies are small text files stored on your device.

  • Essential cookies: To maintain login sessions and ensure security. Disabling these cookies may prevent the site from functioning properly.
  • Performance cookies: To understand which pages on the site are visited most frequently.
  • Functionality cookies: To remember your preferred language and settings.
  • Analytics cookies: Analysis of user behavior to improve the platform.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some features of th10 from functioning properly.

7 Data retention period

Th10 does not retain your data longer than necessary. Retention periods are determined by the type of information:

  • Account information: For the duration of active account use, and up to 5 years after closure for legal compliance.
  • Transaction records: Up to 7 years, in accordance with financial regulations.
  • KYC documents: Up to 5 years after account closure.
  • Log files: Automatically deleted after 90 days as a general rule.
  • Cookies data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

8 Security measures

Th10 uses industry-leading technology to protect your data. Our security infrastructure is built in multiple layers, so if one layer is compromised, the others continue to keep your information safe.

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
  • Database encryption: All sensitive data stored is kept in an encrypted state.
  • Two-factor authentication (2FA): An OTP is sent to your mobile at login to keep your account secure.
  • Firewall & DDoS protection: Unauthorized external access attempts are blocked.
  • Suspicious activity detection: An automatic alert is triggered whenever an unusual login or transaction is detected.
  • Regular security audits: Third-party experts regularly audit our systems.
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For your own security: use a strong password, never share it with anyone, and avoid logging into th10 over public Wi-Fi. If you notice any suspicious activity, contact our support team immediately.

9 Your rights

Th10 respects your rights over your data. You can exercise any of the following rights at any time:

  • Right to access your data: You may submit a request to find out what information th10 holds about you.
  • Right to rectification: You can request a correction if any of your information is inaccurate.
  • Right to erasure: You can request that your information be deleted under certain circumstances.
  • Right to restrict processing: In certain cases, you may request that the processing of your data be limited.
  • Right to opt out of marketing: You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, email us at support@th10.biz or reach us via live chat. We typically respond within 30 business days.

10 Minors' Data

Th10 does not knowingly collect information from anyone under the age of 18. If a minor attempts to create an account and is identified, the account will be immediately suspended and all collected data will be deleted.

A note for parents — please ensure your children cannot access online betting platforms. If you have any concerns, contact us and we will act promptly.

11 Policy Updates

Th10 may update this privacy policy as needed. For significant changes, we will:

  • A notification will be sent to your registered email.
  • We will clearly notify users of any changes on the website.
  • The "Last Updated" date will be noted at the top of the page.

Continued use of th10 after any changes takes effect will be considered acceptance of the updated policy.

12 Contact

For any questions or concerns regarding this Privacy Policy, please contact us:

  • 📧 Email: support@th10.biz
  • 💬 Live Chat: Bottom-right corner of the website (available 24/7)
  • 🕐 Response time: typically within 30 minutes

For further assistance, contact our Help Center Visit us.

Why Is th10 the Best at Protecting Your Data?

At every step, your privacy is our highest priority.

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End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No outside party can read your data.

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No sale of data

Th10 never sells your personal information to third parties. Your data is used solely to provide our services — nothing more.

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24/7 Security Monitoring

Our security team monitors systems around the clock. Suspicious activity is detected and blocked immediately.

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Transparent data policy

What data is collected and why — all explained in plain, simple language. No hidden conditions or complex legal jargon.

KYC protection

Identity verification documents are stored with the highest level of security and automatically deleted after the required retention period.

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2FA verification

An OTP is sent to your mobile at every login to ensure that only you can access your account.

Your data rights at a glance

As a th10 user, these rights are always available to you.

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Right to access

You may submit a request to view any personal information we hold about you.

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Right to Rectification

You may request a correction if any information we hold about you is inaccurate or out of date.

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Right to erasure

Request permanent deletion of your information under certain circumstances.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be limited.

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Right to portability

You may request a copy of your data in a structured, portable format.

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Right to Opt Out of Marketing

You can opt out of promotional messages at any time.

Play with confidence, win safely!

Your information is completely secure with th10. Register today and enjoy a safe betting experience.

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