Responsible Betting

Th10 Responsible Gaming — Your Complete Guide to Safe Betting

Th10's promise is simple: your entertainment should never become a burden. Enjoy the fun responsibly and stay within your limits.

Set a Betting Limit Self-Exclusion Feature Break options 18+ only 24/7 Support
Safe Environment
Identity verification
Set a Time Limit
Spending limits
18+ only
Our Commitment

Why does responsible gaming matter so much?

At th10, we believe Betting is entertainment — not a livelihood, and not a way to cope with stress. Millions of Bangladeshis enjoy our platform every day and walk away safely. But for a small number of people, betting can sometimes spiral out of control.

Responsible gaming means Knowing your limits, sticking to them, and keeping the game fun. th10 is here to support you every step of the way — from setting limits to temporarily closing your account if needed.

We want every user to play with a smile, go home to their family, and see th10 as their trusted entertainment companion. Our commitment to responsible gaming is what sets th10 apart.

Keep in mind: There are no guarantees in betting. Only wager what you can comfortably afford to lose without it affecting your daily life.

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Th10's core responsible gaming principles

  • Betting is for entertainment only
  • No access for under-18s
  • Benefits of Setting Personal Betting Limits
  • Self-exclusion & break features activated
  • Expert support for identifying addiction
  • Our support team is available 24/7
Protection Tools

Th10 Responsible Gaming Tools

Th10 offers a range of effective protection tools to keep your betting experience safe.

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Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

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Set a Loss Limit

Decide in advance the maximum amount you're willing to lose over a given period. Once you hit that limit, th10 will automatically prevent you from placing further bets.

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Session time limit

Set a time limit for each betting session in advance. When the time is up, you'll get an automatic reminder and your session will end if needed.

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Self-Exclusion

Exclude yourself from th10 for anywhere between 1 week and 5 years. While self-exclusion is active, your account will be fully locked and no betting will be possible.

Cooldown Break

Take a temporary break of 24 hours, 7 days, or 30 days to clear your head. Your account will be inactive during this time but will not be permanently closed.

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Betting History Review

View your complete betting history — how long you've played, how much you've won or lost — all presented with full transparency.

How to Use

Set your limits in just a few steps

Using th10's responsible gaming tools is simple. Just follow the steps below:

1
Log in to your account

Log in to your th10 account and click the profile icon in the top right corner.

2
Go to "Responsible Gaming" settings

From your profile menu, select the "Responsible Gaming" option.

3
Choose your preferred limits

Deposit limit, loss limit, session time, or self-exclusion — choose the tool that works for you.

4
Confirm your limits

Confirm with an amount or duration. Lowering a limit is instant; increasing one requires a 24-hour wait.

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If you have any trouble setting your limits, please contact our Via live chat support Get in touch — we're here for you 24/7.

Protection tools at a glance

Which tool should you use and when?

01

Keeping your budget in check

Use deposit and loss limits together to set a monthly betting budget.

Most Popular
02

To cut down on excessive time

Set a session time limit to control how long you spend betting each day.

For the time-conscious
03

To take a break when stressed

If you tend to bet impulsively after a loss, take a cooldown break.

For your mental well-being
Warning Signs

Signs of Problem Betting

The following signs indicate that betting may be becoming a problem. Stay aware before it's too late.

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    Betting beyond your budget Be cautious if you're dipping into household funds or savings to place bets.
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    Chasing losses with more bets "Just a little more and I'll break even" — that mindset is the first step toward addiction.
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    Hiding your betting activity from family or friends Lying or hiding the truth about your betting is a warning sign.
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    Disruption to work or studies Neglecting important responsibilities because of betting.
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    Experiencing emotional distress Feeling anxious, irritable, or restless when you're unable to bet.
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    Betting with borrowed money Borrowing money from friends, relatives, or loans to place bets.
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    Losing track of time Losing track of when you started or how long you've been playing.
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    Anxiety instead of enjoyment The fun is gone, but you still can't stop.
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If you notice even one of these signs in yourself, contact th10 Support right away or activate self-exclusion. Asking for help isn't a weakness — it takes courage.

Self-assessment

Are your betting habits safe?

Check the statements below that apply to you and see your results.

Minor Protection

Protection for under-18s

Protecting minors is a core part of responsible gaming at th10. We strictly ensure that No one under 18 may register or place bets on th10.

Age verification is mandatory at registration. The KYC process confirms your age using your National ID or birth registration number. Additional verification may be requested in cases of doubt.

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A note for parents: Make sure your children cannot access betting sites from your device. Use parental controls on your browser and keep your device password-protected.

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NID Verification

Age is verified using your national ID card.

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Instant block

Accounts are immediately closed if a minor is identified.

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Parental controls

Special protection options for parents.

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Support hotline

Contact Support to raise a concern.

Detailed Guide

The Golden Rules of Responsible Gaming

Follow these guidelines to keep betting enjoyable at th10 for the long run.

Responsible gaming isn't just about setting limits — it's a mindset. Before each betting session on th10, ask yourself: "Am I playing for fun, or am I trying to escape stress or frustration?"

Betting should never be treated as a source of income. There's no such thing as a professional bettor — the casino or sportsbook always has the edge in the long run. Treat every bet as the cost of entertainment, not an investment.

Keep in mind, Chasing losses by increasing your bets is never the answer. Chasing losses — betting more to win back what you've lost — is the single biggest reason people fall into serious trouble. If you're on a losing streak, step away, clear your head, then decide.

As part of responsible gaming at th10, we keep you regularly informed about your betting patterns. If we notice your betting has increased significantly beyond the norm, we'll reach out to you directly and offer support.

A few simple tips for healthy betting habits: always stay within your pre-set budget, avoid betting when drinking or stressed, keep betting separate from your family and social life, and don't let a win tempt you into breaking your own limits.

th10's commitment: We will never offer promotions or bonuses designed to encourage excessive betting. All our offers are created in line with our responsible gaming principles.

Quick Reminder

  • Don't chase losses by placing bigger bets.
  • Set your monthly budget in advance and stick to it.
  • Stay away from betting when you're feeling stressed or low.
  • Take regular breaks — keep each session to no more than 1 hour.
  • Talk openly with your family about your betting.
  • If you need help, reach out to th10 support.
Help center
FAQs

Responsible Gaming FAQ

No, your balance is fully protected when self-exclusion is active. Once the self-exclusion period ends or your account is reactivated through the designated process, you can withdraw your full balance.

Lowering a limit takes effect immediately. Increasing a limit, however, has a 24-hour waiting period — this protects you from making impulsive decisions in the heat of the moment.

No. If you try to open a new account using the same ID or phone number during a self-exclusion period, th10 will automatically block the attempt.

A cooldown break is temporary — from 24 hours up to 30 days, after which your account reactivates automatically. Self-exclusion is longer-term — from 1 week up to 5 years — and even after it expires, you'll need to go through an additional verification process to reactivate your account.

Reach out to th10 support anytime, 24/7 — we'll provide the help you need and, if necessary, connect you with professional organizations. Your identity will remain completely confidential.

Play responsibly, win with joy!

Sign up with th10 and set your betting limits from day one. Enjoy a safe, transparent, and enjoyable betting experience.

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